Refund Eligibility:

Refunds are available under the following conditions:

• Services (Music Production, Video Editing): Refunds may be available if the service is not delivered as agreed in the contract.

• Beats and Digital Products: Refunds are only available if the product is defective or not as described.

Refund Conditions:

To be eligible for a refund:

• You must submit a refund request within 14 days of purchase or service completion.
• You must provide proof of the issue (e.g., screenshots, audio/video files).
• Refunds are not available for:
  • Digital downloads after they have been accessed or downloaded.
  • Services that have been completed as agreed.
  • Changes of mind or dissatisfaction unrelated to product or service quality.

Refund timeframe:

If your refund is approved:

For services, partial refunds may be issued based on the work completed. Refunds will be issued to the original payment method within 7–10 business days.

How to submit a Refund Request

To request a refund, contact us at admin@INFINITECREATIONS.COM with:

• Your order or invoice number.
• A detailed explanation of the issue.
• Any supporting evidence (e.g., files, screenshots).

We will review your request and respond within 5 business days.

Non-Refundable Items

The following are non-refundable:

Custom or personalized products.

Digital downloads after they have been accessed or downloaded.

Completed services that were delivered as agreed.

Contact Us

If you have questions about our refund policy, please contact us at admin@INFINITECREATIONS.com